Uninstallation of SmartFace Platform
The following guide helps your system administrators to uninstall SmartFace Platform.
Currently, SmartFace Platform doesn’t support an uninstallation out of the box. You may perform these steps to uninstall a SmartFace Platform version in the following order:
Uninstall SmartFace Platform
Stop all SmartFace Platform services. All services' names begin with “SF…”.
Execute the default uninstaller by selecting the file
unins000.exe
. By default, atC:\Program Files\Innovatrics\SmartFace\unins000.exe
.Delete the installation folder
SmartFace
. By default, atC:\Program Files\Innovatrics\SmartFace\
.Delete the NoSQL database folder
Data
. By default, atC:\ProgramData\Innovatrics\SmartFace\Data\
. (You may need to enable to view Show hidden files, folders and drives in File Explorer).Uninstall all SmartFace Platform services. You should delete all services one by one. To delete a service, run
sc delete "service_name"
(For example:sc delete "SFBase"
).Delete the SmartFace Platform SQL database.
Uninstall SmartFace Platform prerequisites
Uninstall the following prerequisites:
Erlang
RabbitMQ
MS SQL Server Express
Microsoft Visual C++ 2015-2019 Redistributable