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Digital Identity States

A Digital Identity's state has two independent dimensions: the outcome of its checks (the trust axis) and its relationship to other identities (the duplication axis). This page is the detailed reference; for the introductory view see Digital Identity Lifecycle.

The two axes​

Trust axis — the outcome of the verification's checks:

StateMeaning
IncompleteNot finished; no decision.
ReviewAwaiting an operator decision.
AcceptedChecks passed.
RejectedChecks failed.
AnonymizedPersonal data erased (terminal).

Duplication axis — what duplicity check found:

StateMeaning
UniqueNo match — a distinct person.
Hit with CustomerMatches an existing Customer.
ConcurrentMatches another in-flight verification that is waiting for manual review.
Hit with BlocklistMatches a blocked person.
MergedResolved by linking to an existing Customer.

A Digital Identity occupies one state on each axis at once — for example Accepted + Hit with Customer.

Keeping hit lists consistent​

When an operator resolves one verification, other verifications that had matched it are updated so their duplication state stays correct — for example, resolving a source as Unique re-points later matches to the new Customer. This happens automatically and is recorded in each affected record's audit log.

See also​