Customer Detail
The Customer detail view shows everything the platform holds about a person and lets a Supervisor correct it.
Contents
- Portrait and personal data — the current master data (name, date of birth, address, identity fields, and Company custom fields).
- Linked Digital Identities — every verification captured for this person, primary identity first, each opening its detail view.
- Assignments — any objects (services, products) linked this Customer in the Company's own systems.
- Audit log — every change to the record, with actor and timestamp.
Editing personal data
A Supervisor or Administrator can correct personal fields inline, with Save / Discard. Each save writes an audit entry with the before/after diff and can fire a record-action webhook.
Fields owned by an in-progress verification are locked while that workflow runs (the same guard the Customer API enforces), preventing conflicting edits.
Actions
| Action | Role | Effect |
|---|---|---|
| Edit fields | Supervisor, Administrator | Correct personal data (audited). |
| Put on Blocklist | Supervisor, Administrator | Block the person. Their face (on tenants with the 1:N add-on) and their document data move to the Blocklist, so later verifications of the same person are matched against it — see Watchlists. |
| Anonymize | Supervisor, Administrator | Irreversibly erase personal data and biometrics, including the stored face template; cascades to the person's Digital Identities. |