Assignments
An Assignment links a Customer to something they were sold or issued — a SIM card, a device, an account, a policy, a ticket. It gives Companies without their own CRM a place to associate real-world items with a verified identity.
What an assignment records
Each assignment ties an item to a Customer, optionally referencing the Digital Identity captured when the item was issued. Assignments are created and maintained through the Customer API; the back office presents them for viewing.
The list
| Feature | Description |
|---|---|
| Columns | Assignment date, item type, item identifier, linked Customer, linked Digital Identity. |
| Status tabs | All, or one assignment status. |
| Search | Exact item identifier or external ID, and exact Customer ID. The search holds no personal data, so assignments are not searched by name. |
The item identifier is intentionally not unique — the same SIM or account can pass between customers over time, and each span is its own assignment row.
Selecting a row opens the Assignment detail.
GDPR note
Assignment records hold no personal data and are not erased when the linked Customer is anonymized — the assignment history survives with its link intact.