Users & Access
Users & Access is where an Administrator manages who can sign in to the dashboard and what they can do.
User management
Invite, enable, and remove dashboard users for the tenant. Users belong to one Company and cannot see another tenant's data.
Role assignment
Each user is assigned a role that gates their access across the back office and settings:
| Role | Scope |
|---|---|
| Operator | Day-to-day case work — review queue, Accept/Reject, resolve duplicates. |
| Supervisor | Operator capabilities plus data edits, state resets, blocklisting, anonymization, and selected settings. |
| Administrator | Full configuration and user management. |
Full detail is in Roles & Permissions. Role changes are audited.
SSO integration
Connect an external identity provider so dashboard users sign in with the Company's own credentials (single sign-on), centralizing account lifecycle and access policy.