Digital Onboarding / Online Identity Verification

DOT allows system integrators and partners to easily implement solutions for digital onboarding. During the digital onboarding process, the identity of the customer is verified by matching their selfie with their identity document face portrait.

This can be done using the customer’s smartphone with our industry-leading facial biometric algorithm. After the identity document is captured, DOT can recognize all the data fields of the identity document and extract the data by using our OCR technology which is available as a backend service.

Online Identity Verification

Demo applications

You can try out the digital onboarding process with our smartphone demo apps.

Google PlayApp Store

Steps in the Process

Identity Document Auto Capture

As a first step it is recommended to take the photo of the user’s identity document with the best possible quality for OCR. The mobile components guide the user with positioning the camera and take the photo automatically. Read more: Functionalities - Document Auto Capture

Optical Character Recognition

The identity document photo is then uploaded to the Document Server and it identifies the identity document type and extracts all the text fields and the photo and signature, if applicable. Read more: Functionalities - Optical Character Recognition

Face Auto Capture

The mobile components guide the user to take a selfie that meets specific requirements, like ICAO quality or face verification. It will guide the user to position their face correctly. Read more: Functionalities - Face Auto Capture

Liveness Check

Liveness check makes sure that the selfie photo is genuine and detects potential presentation attacks. Passive liveness works with a single photo, while active liveness needs the user to perform movement and requires more photos. Read more: Functionalities - Passive Liveness and Active Liveness Check

Face Verification

This matches the user’s selfie with his identity document face portrait using our industry-leading facial biometric algorithm. Read more: Functionalities - Verification

Document Authenticity Check

There are certain methods which can be used to detect whether the identity document provided during digital onboarding was original or tampered/copied, to avoid fraud. This is done by evaluating and cross-checking multiple parameters and by a special function of the Document Server. Read more: Functionalities - Document Authenticity Detection

Schematic diagram of the solution

Digital Onboarding Solution

Process flow

A common configuration of the process can be illustrated in the flowchart below:

Digital Onboarding Process